Privacy Policy

At Rent-A-Charge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our power bank rental services, visit our website, or interact with our charging stations.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and company name when you submit a contact form or register interest in our services.
• Transaction Data: Rental duration, payment method details, and rental history when you use our power bank stations.
• Device Information: IP address, browser type, operating system, and mobile device identifiers when you access our website or scan a QR code.
• Usage Data: Pages visited, time spent on the website, and interaction with our charging stations.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage power bank rentals at our stations.
• To communicate with you regarding enquiries, support requests, and service updates.
• To improve our website, services, and customer experience.
• To send promotional materials and updates if you have opted in to receive them.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and services, subject to confidentiality obligations.
• Legal Requirements: If required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the following rights:

• The right to access your personal information.
• The right to request correction or deletion of your data.
• The right to object to the processing of your personal information.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at info@rent-a-charge.co.za.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@rent-a-charge.co.za
• Location: South Africa